scater Privacy Policy – Your Data, Handled with Care

When you register on scater, we collect the personal details you submit directly — including your full name, date of birth, email address, and contact number. This information is required to create and verify your account in line with Philippine gaming regulations. We also collect any details you provide when updating your profile, submitting a withdrawal request, or contacting our support team. All information you submit is stored securely and used only for the purposes described in this policy. You are responsible for ensuring that the details you provide are accurate and up to date at all times.

We automatically collect certain information about how you interact with the platform each time you log in or browse. This includes your IP address, device type, browser version, operating system, and the pages or games you visit during your session. We use this data to improve platform performance, detect unusual activity, and ensure that your experience on scater is smooth and secure across all devices. Session data is retained only for as long as necessary to fulfil these purposes and is not used to build advertising profiles. If you access the platform from a mobile browser in the Philippines, your device identifiers may also be collected as part of standard session logging.

When you make a deposit or request a withdrawal in Philippine pesos, we collect the transaction details necessary to process and record that payment. This includes the payment method used, the amount, the date and time of the transaction, and any reference numbers provided by the payment processor. We do not store full card numbers or sensitive payment credentials on our servers — these are handled directly by our payment partners using industry-standard encryption. Transaction records are retained in accordance with applicable Philippine financial regulations and may be reviewed during account verification or dispute resolution. For more information on how withdrawals are processed, visit the Withdrawal page.

We do not sell, rent, or trade your personal information to any third party for marketing purposes — this is a firm commitment we make to every player on the platform. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools, but only to the extent necessary for those services to function. All third-party partners are required to handle your data in accordance with applicable privacy standards and are prohibited from using it for any other purpose. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies where required by law. Any such disclosure will be limited to what is strictly necessary to comply with the relevant legal obligation.

scater uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to gather aggregated, anonymised data about platform usage, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features. We do not use cookies to serve third-party advertisements or to track your activity on other websites outside of our platform.

As a registered player on scater, you have the right to request access to the personal information we hold about you at any time. You may also ask us to correct any inaccurate details, request the deletion of your account and associated data, or ask us to restrict how we process your information in certain circumstances. To exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe in accordance with applicable Philippine data protection requirements. Please note that some data may need to be retained for legal or regulatory reasons even after an account closure request is processed. If you have questions about your rights or how your data is used, the FAQ page is a helpful starting point.

We implement a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, and sensitive account information is stored using secure hashing and encryption methods. Access to personal data within our organisation is restricted to staff who need it to perform their role, and all personnel handling player data are bound by confidentiality obligations. We conduct regular security reviews to identify and address potential vulnerabilities in our systems. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for every Filipino player who uses scater.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a longer period where required by financial regulations or anti-money laundering rules. Once the applicable retention period has passed and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you close your account, we will begin the data retention review process and notify you of any information that must be kept for compliance reasons. You can request a summary of what data we hold and for how long by contacting our support team directly.