scater Terms and Conditions – What You Agree to When You Play

To register and use scater, you must be at least 21 years of age, as required under Philippine law for online gaming platforms. You must also be a resident of or physically located in a jurisdiction where accessing this type of platform is permitted. By creating an account, you confirm that you meet the age requirement and that you are not on any self-exclusion list or prohibited from participating in online gaming activities. We reserve the right to request proof of age and identity at any point, and accounts found to be in violation of the age requirement will be suspended immediately. If you are unsure whether you qualify, please review the FAQ page before registering.

Each player is permitted to hold only one account on the platform. Creating duplicate accounts is strictly prohibited and may result in the suspension of all associated accounts and the forfeiture of any balances held within them. When you register, you are required to provide accurate and complete personal information, including your full legal name, date of birth, and a valid contact method. Account verification is a one-time process that must be completed before your first withdrawal can be processed — this is a standard requirement for all Filipino members. Providing false information during registration is a breach of these Terms and Conditions and may result in permanent account closure.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity that occurs under your account is considered to have been carried out by you, and you accept full responsibility for all bets placed, transactions made, and actions taken while logged in. If you suspect that your account has been accessed without your authorisation, you must notify us immediately so that appropriate steps can be taken to secure it. We strongly recommend using a unique, strong password and avoiding the use of shared devices when accessing your account. scater will never ask for your password through any communication channel, and you should treat any such request as fraudulent.

All financial transactions on the platform are conducted in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed through the relevant payment channel. Withdrawals are subject to account verification being completed and may be processed within the timeframes outlined on the Withdrawal page. We reserve the right to carry out additional verification checks before processing any withdrawal, particularly for larger amounts or where unusual account activity has been detected. Any fees associated with specific payment methods will be communicated clearly before you confirm a transaction, and we do not impose hidden charges on standard PHP withdrawals.

All bets placed on the platform are final once confirmed, and no cancellations or amendments can be made after a bet has been accepted by the system. Results for sports betting markets are determined by the official outcome of the relevant event, and any disputes regarding results will be resolved in accordance with our internal review process. Live casino game outcomes are determined by the real-time actions of the live dealer and the physical game equipment in use, and these results are final. Players are expected to engage with the platform in good faith and must not attempt to exploit technical errors, system glitches, or any other irregularities for financial gain. Any account found to be engaging in fraudulent betting behaviour will be suspended and the relevant balance may be withheld pending investigation.

Participation in the scater VIP programme is subject to eligibility criteria based on account activity and engagement levels, as described on the VIP page. VIP tier status and associated benefits — including priority withdrawals, enhanced limits, and dedicated support — are awarded at our discretion and may be adjusted or withdrawn if account activity falls below the required threshold. VIP benefits are personal to the account holder and cannot be transferred to another account or person. We reserve the right to modify the structure, tiers, and benefits of the VIP programme at any time, with reasonable notice provided to affected members where possible. Abuse of VIP benefits or any attempt to manipulate tier progression through artificial means will result in removal from the programme.

We are committed to providing a safe and responsible gaming environment for all Filipino players on the platform. You are encouraged to set personal deposit, loss, and session time limits to help manage your gaming activity within healthy boundaries. If you feel that your gaming behaviour is becoming problematic, we strongly encourage you to visit the Responsible Gaming page for guidance and self-help resources. Players who request self-exclusion will have their accounts suspended for the requested period, and this restriction cannot be reversed before the exclusion period ends. We take our duty of care seriously and will act on any indicators of problem gambling behaviour that come to our attention.

Users of the platform are prohibited from engaging in any activity that is fraudulent, abusive, or harmful to the integrity of the platform or to other users. This includes, but is not limited to, using automated software or bots to place bets, colluding with other players to manipulate game outcomes, and attempting to launder money through the platform. Any account found to be involved in prohibited conduct will be suspended immediately, and the matter may be referred to the relevant Philippine authorities where required by law. We monitor account activity continuously and reserve the right to investigate any account that displays unusual patterns of behaviour. Players who believe they have been incorrectly flagged may contact our support team to initiate a review.

The platform is provided on an "as available" basis, and while we make every effort to ensure continuous and reliable service, we cannot guarantee that the platform will be free from interruptions, errors, or technical issues at all times. We are not liable for any losses — financial or otherwise — that arise from service interruptions, delays in processing transactions, or any other technical failure beyond our reasonable control. Players are responsible for ensuring that their own devices and internet connections are suitable for accessing the platform, and we are not responsible for any costs incurred as a result of connectivity issues on the player's end. Our total liability to any individual player in connection with their use of the platform shall not exceed the balance held in their account at the time the relevant issue arose.

We reserve the right to update or amend these Terms and Conditions at any time, and any changes will take effect from the date they are published on this page. We will make reasonable efforts to notify registered users of material changes through the platform or via the contact details associated with their account. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of any updates. If you have questions about any specific clause or recent change, the FAQ page is a good starting point, and our support team is available around the clock to assist.